Refund policy

Return & Refund Policy

• Refund Window: You may request a refund within 3 days from the delivery date.

• Conditions: The product must be unused, in its original condition, and in the original packaging.

• Return Shipping Costs: The customer is responsible for all return shipping charges

• Refund Processing: Once the returned item is received and inspected, we'll process your refund promptly (typically within 3–5 business days). Refunds will be issued using the original payment method.

• Schedule-ahead Hinweis: If you encounter any defect or shipment error (e.g., wrong item, damage), please inform us immediately; even though we follow a general policy—addressing issues quickly is our commitment.